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Course FAQs

Why can I see cheaper courses with other providers?

When choosing where to study and obtain your CHC33021 Certificate III in Individual Support, first understand what is included in the price and what is not.

At Bestwest Care, the CHC33021 Certificate III in Individual Support is $3,199 – with no extra costs. Here is what is included and the key advantages of training with Bestwest Care:

  • It is a dual-stream course (both Ageing and Disability).
  • ‘In-person’ Manual Handling training – industry prefer face-to-face, practical training.
  • Bestwest Care sources your placements on your behalf
  • Flexible (blended) training options, and
  • The ability to fast-track your studies to complete the course within 7-10 weeks.

Having a Bestwest Care certificate gives you more opportunities because of our reputation in WA for delivering premier, hands-on training with industry-skilled trainers.

What is the difference between CHC33015 and CHC33021?

CHC33015 Certificate III in Individual Support was superseded by CHC33021, in November 2022. The updates were to reflect changed industry expectations, including changes to core units; removal of one specialisation, changes to the composition of two specialisations, and changes to elective bank. This record is kept on the Australian Government Training website.

What career opportunities does the CHC33021 Certificate III in Individual Support offer?

Certificate III in Individual Support opens up various career paths, including roles as an Aged Care Worker, Disability Care Worker, Personal Care Worker, Respite Care Worker, Health Care Assistant, and Care Companion. This versatile qualification prepares you for work in both aged care and disability support sectors.

I’m on a student visa. Can I enrol in this course?

If you are currently on a student visa, we will check your study conditions to confirm whether you are eligible to enrol in the CHC33021 Certificate III in Individual Support. Student visa holders must study full‑time courses that are registered with CRICOS.

If you already know that you are a CRICOS visa holder, your best starting point with Bestwest Care is our Intro to Disability course. This pathway is specifically designed to meet CRICOS requirements and can help you begin your training journey in the disability support sector.

How long does it take to complete the CHC33021 Certificate III in Individual Support course?

The duration of the Certificate III in Individual Support course varies depending on the study option you choose. It can be completed in as little as 7-10 weeks for the intensive options, or up to 17 weeks for the government-funded classes. This flexibility allows you to select a study schedule that best fits your needs and eligibility.

What are the study options available for the CHC33021 Certificate III in Individual Support?

Bestwest Care offers flexible study options for the Certificate III in Individual Support course, including:

  • Weekday in-person classes (3-4 weeks)
  • Government-funded in-person classes (17 weeks)
  • After-hours blended learning (5 weeks of practical classes)
  • Weekday blended learning (10 days of practical classes)
  • All options include 120 hours of work placement.

Is funding available for the CHC33021 Certificate III in Individual Support course?

Yes, funding is available for eligible students. The WA State Government offers Fee-Free Training in 2025 for the CHC33021 Certificate III in Individual Support course through Jobs and Skills WA. Eligibility criteria include being an Australian citizen or permanent resident, having left school, and having your primary residence in Western Australia. See the Enrol tab above for more details regarding eligibility.

What subjects are covered in the CHC33021 Certificate III in Individual Support course?

The Certificate 3 in Individual Support covers a range of essential subjects through 9 core units and 6 electives. Core units include topics such as providing individualized support, facilitating empowerment, recognizing healthy body systems, and following safe work practices. Elective units cover areas like dementia support, palliative care, and disability support. This comprehensive curriculum ensures you’re well-prepared for a career in individual support.

Hear from our happy trainees

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5 stars from over 100 Google reviews

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I recently completed my Certificate III in Individual Support (ageing & disability) with Bestwest Care. The trainers were highly knowledgeable, supportive and dedicated to ensuring students gained both theoretical knowledge and practical skills. The support from the staff was excellent and they were always available to answer questions and provide guidance.

I highly recommended Bestwest care to anyone looking to start a career in age care .Their training is professional thorough, and focused on delivering high quality care standards.

Lynie Certificate III in Individual Support
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Highly recommended for anyone who wants to get a Cert III in Individual Support! The lecturers are very supportive throughout the training, and the office staff are always friendly and helpful with any questions. I had a great experience with Bestwest Care.

Abby Y Certificate III in Individual Support
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I have completed the fast-track Certificate III Individual Support course at Bestwest Care and would highly recommend it to anyone. Although it’s fast-paced, the content was well-structured. The trainer, Lynlee, was very knowledgeable, helpful, and patient. The practical days were the cherry on top where it helped the students a lot for the placement days and further work. Moreover, the staffs were also really informative with the course and always try their best to assist the students!

Venna Certificate III in Individual Support
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Looking for a place to cultivate a career with an Aged Care and Disability Training Course Certificate iii, I strongly recommend Bestwest Care.

Kara Certificate III in Individual Support
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I had a great experience at Bestwest Care while doing my Certificate III in Individual Support. The teachers were helpful, and the hands-on training prepared me well for my career. I highly recommend Bestwest care for anyone looking to learn and grow!

Sujan Certificate III in Individual Support