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Short Course

Medication Essentials for Support Workers

Build the confidence to support clients with our online medication training. This flexible course is ideal for support workers in aged care, home and community or disability care.

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Course Details
Dates & Times
Core Units
Enrolment
Specialist Streams
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Course Overview

Medication Essentials for Support Workers is a non-accredited short course designed for anyone who helps clients manage their medication as part of a care role. Whether you work in aged care, disability support, home care or community services, it gives you a clear, practical grounding in how to assist with medication safely, respectfully and within your scope as a support worker.

It’s an ideal option if you want to refresh your knowledge, build confidence before stepping into a new role, or understand the fundamentals without committing to a full accredited qualification. Because it’s available online, you can start whenever you’re ready and learn at a pace that suits your work and life.

How It’s Delivered

Half-day practical class training plus online theory at our Kwinana training rooms by one of our expert nurse trainers.

On successful completion you’ll receive a Certificate of Completion. Please note this is a non-accredited course and does not result in a nationally recognised Statement of Attainment.

If you need a nationally recognised qualification – for example, to meet an employer requirement or earn credit toward further study – the accredited HLTHPS006 Assist Clients with Medications unit may suit you better. Our team is happy to help you choose the right fit.

Training Location

Practical class training is held at Bestwest Care Training Rooms Unit 8 / 40 Meares Ave, Kwinana, Western Australia – close to bus and train public transport, and convenient for teams across Kwinana, Rockingham and the wider Peel region.

Dates & Times

Classes run fortnightly Mondays 12:00pm to 4pm.  Apply for an upcoming class:

Monday 9 November 2026
Monday 23 November 2026
Monday 7 December 2026
Monday 21 December 2026

Contact us to book your spot in an upcoming class by calling 9439 1673, or request one of our trainers to provide training at your workplace.

Group & Workplace Bookings

Training a whole team? We can bring this course to your workplace. Group bookings (minimum 10 attendees) can be delivered on-site where suitable facilities are available, or at our Kwinana training rooms, with group discounts available – a cost-effective way to give your staff consistent, up-to-date medication knowledge.

Contact us or call (08) 9439 1673 to arrange a booking.

What You’ll Learn:

By the end of the course, you’ll have a practical understanding of how to support clients with their medication safely and appropriately. Topics include:

  • The role and responsibilities of a support worker when assisting with medication
  • Common types and forms of medication, and how they’re commonly administered
  • Safe handling, storage and the importance of following instructions
  • Understanding the principles of medication self-administration
  • Recognising and responding to issues, side effects or errors
  • Accurate documentation and reporting
  • Understanding your scope and when to escalate to a supervisor or health professional
  • Respecting client dignity, privacy and choice

Enrolment Requirements

There are no prerequisites for this course, it’s open to everyone. Whether you’re new to the care industry or looking to refresh your skills, this training is suitable for individuals from all industries and experience levels.

Looking for the Accredited Version?

If you need a nationally recognised qualification, our accredited HLTHPS006 Assist Clients with Medications unit delivers a formal Statement of Attainment and can also count as an elective toward the CHC43015 Certificate IV in Ageing Support.

Our Medication Essentials for Support Workers course is a non-accredited short course, designed to deliver practical, real-world skills.

This course is appropriate for all industries and community groups, including education, healthcare, construction, hospitality, and more. This course can be conducted at individual workplaces or venues with our experienced trainers, subject to venue suitability.

Course Fees

$125 per person. Fees are payable on booking.

Group discounts are available for workplace bookings of 10 or more – get in touch for a quote.

Course FAQs

Is this course accredited?

No. Medication Essentials for Support Workers is a non-accredited course, designed as an awareness and skills booster rather than a formal qualification. You’ll receive a Certificate of Completion. If you need a nationally recognised credential, see our accredited HLTHPS006 Assist Clients with Medications (Medication Competency).

Do I need any prior experience or qualifications to do this course?

No prerequisites are required. The course suits both newcomers and experienced workers wanting a refresher.

How long does it take?

The online medication course is self-paced, so you can fit it around your schedule.  Or one day in-person group training.

Will this qualify me to administer medication?

This course builds your awareness and practical understanding of assisting clients with medication. Your specific duties always depend on your employer’s policies and your role. For a formal qualification, the accredited HLTHPS006 Assist Clients with Medications unit of competency (Medication Competency) is the better pathway.

How do I enrol?

Enrol online via our short course application form, call submit a course enquiry if you have further questions.