Bestwest Care is an industry leader in providing accredited education and workplace training to help strengthen WA’s disability, mental health and aged care workforce

A CHC33015 Certificate III in Individual Support can ensure you are qualified for a wide range of jobs
Registered Training Organisation 51585
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Registered Training Organisation no 51585

Established in 2001, Bestwest Care’s passionate, experienced educators deliver specialised courses to help strengthen WA’s health care workforce. As a leading RTO, our training courses are delivered to the highest standard and all of our educators share valuable real life experiences as active first responders, registered and enrolled nurses and therapists, as well as former paramedics, individual aged care, disability and mental health support  workers, ensuring our classes are all interactive, relevant, meaningful and fun!

If you think you have what it takes, our Certificate III in Individual Support is an essential pathway to a broad range of immediate employment opportunities in personal, community, disability or aged care. It qualifies you to provide person-centered care and support for the elderly and / or people with a disability, either at home or in a residential aged care setting. 

We are always looking for caring, empathetic and considerate people who are seeking rewarding and purposeful work, so if this sounds like you contact us to enquire about your new career today

CHC33015 Certificate III in Individual Support

CHC33015 Certificate III in Individual Support is the standard entry-level qualification for Aged, Disability, Home and Community care workers.  This Nationally Recognized Qualification can be undertaken either full or part-time and includes both classroom and practical work placements. You may choose to specialize in one area or select a combination of two or all three specialisations.

Bestwest Care offers flexible learning options including full-time, part-time and evening classes and can customise schedules to suit your life experience and individual study needs. If full-time study is undertaken, the course duration is 8-1 2 weeks.  Upon graduation, you will have the necessary skills and knowledge to secure your new job as a fully qualified care worker.  

This Course includes class study, role play and simulations, home based theory and practical work placement . You will learn how to promote independence and wellbeing; gaining  a broad range of technical skills from manual handling to CPR and observing vital signs, as well as best practice infection control, cultural safety, communication and much more.

Bestwest Care supports and mentors all of our learners to ensure that you get the most from your studies with us. 

All you need to do now is take the plunge and contact us to find out our next available course! 

Certificate IV Courses

CHC43115 Certificate IV in Disability Support

Certificate IV in Disability Support is aimed at people who may have some knowledge or experience within the disability sector or who have completed another qualification and wish to change direction to work with people with disabilities.

The Certificate IV course is completed through a combination of attendance at training sessions, home study and practical workplace experience. Part-time evening classes are also available and are scheduled on a weekly basis.

CHC43415 Certificate IV in Leisure and Health

If you are interested in expanding on your skills and knowledge to help people with disability or care needs participate in leisure and social activities, then this course may be for you.

Certificate IV in Leisure and Health enables learners to participate in the design, implementation and evaluation of leisure and health activities for clients.  It is completed through a combination of attendance at training sessions, home study and practical workplace experience. Part-time evening classes are also available and are scheduled on a weekly basis.

CHC43315 Certificate IV in Mental Health

Certificate IV in Mental Health is aimed at people working in a wide range of fields where they may require knowledge and skills to assist people with mental illness. The course has a focus on self-directed, recovery orientated support for people affected by mental illness and psychiatric disability.

The course is delivered using a combination of training sessions, home study and workplace experience.  Part-time classes are available on a weekly basis.

CHC43015 Certificate IV in Ageing Support

Certificate IV in Ageing Support is aimed at people who already have some knowledge and/or experience in the Aged Care or related sector. The course is a blend of classroom-based and flexible studies with practical workplace experience required. Part-time evening classes are also available and are scheduled on a weekly basis.
There are some units of competency within this qualification which overlap with Certificate III in Individual Support.

Financial Information

Financial assistance is available for eligible applicants enrolling in CHC33015 Certificate III in Individual Support . If you are a valid Concession cardholder, the  Australian government provides significant subsidies for Certificate III Courses. You can save up to 90% in fees!

Bestwest Care does not offer VET Fee or other student loans, but we can negotiate flexible payment plans.

For information regarding complaints, appeals and refunds please email and we will ensure the information is provided to you.

Units of competency – individual units of study

It’s an unpleasant thought, but accidents happen. If an accident or incident happens in the workplace or other setting, don’t be a helpless witness. A first aid support course can go a long way to helping save a life.

HLTAID009 Provide CPR can be completed as a stand-alone unit of competency or as a part of HLTAID011 Provide First Aid.

The Assist clients with Medications course is aimed at workers providing assistance with medications in their workplace.

The unit includes theory, practical skills and a workplace assessment.

This unit  is suitable for workers who are required to assist clients who have swallowing difficulties.

The unit includes theory, practical skills and a workplace assessment.

  • HLTWHS005 Conduct Manual Handling Tasks Safely

This unit of competency is applicable for any worker who is required to perform manual handling tasks within their work place.


We enlist the support of registered and enrolled nurses for each of our courses, reflecting our commitment to taking care of our more senior or vulnerable citizens.

Whether you are experienced, looking to start your career in health, disability or aged care, or just require more information, contact us to discuss your requirements. Our courses are designed to suit all levels of competency, which can help launch or advance your career.

View our courses to decide which one is most suited to your circumstances or contact us for more information.

Registered Training Organisation number: 51585


"I completed my Certificate III in Aged Care earlier this year with the huge help and support of Bestwest Care Kwinana,  I would like to give a huge thank you to the team at Bestwest Care, especially the Training Manager – Maggie for her ongoing support. Since completing my Cert III I have found work in an Aged Care Facility taking care of the elderly and am finally doing the work I enjoy!Bestwest Care have allowed me to reach my goals and have given me the opportunity to use my caring nature and passion to make a difference, so T H A N K – Y O U!"


"Dear Maggie.I appreciate the opportunity in sharing my journey thus far. More so I extend my greatest appreciation to you all at Bestwest Care for the invaluable training as putting it all into reality has helped me immensely and to secure employment.All the best to you all."


"To All Staff at Bestwest,This is to notify you that I have been employed!I wish to take this opportunity to thank the entire Bestwest Care training team for the exemplary delivery of training, practical placement  and your remarkable job practical assessment.If there is any post training development of interest for me, don’t hesitate to get in touch and I believe we will meet in the industry."


"Hi Michelle.Just wanted to let you know that I have got a job starting next Wednesday, casual at first with and they will put me through a medication course which will be great and then if all goes well, permanent position later!I had three interviews all together and all of them were successful so I had to choose, which was lovely. If it wasn’t for your support and the interview techniques you gave me, I am sure I would not be at the place I am right now.Thank you to all the staff at Bestwest Care and my fellow students. Bestwest has the best Trainers and support staff looking after them. I will be recommending Bestwest care to everyone!!"


"Great course, really informative, Fantastic Trainers, Delivered in an enjoyable manner.After not studying for such a long time and after being out of the workforce I was hesitant to go back to studying. However all the trainers and the admin staff at Bestwest gave me a lot of encouragement and support. It was a great experience.This was the third First Aid Course I have done and it was the best. Dawn is an excellent trainer and very passionate about first aid."


"The training team at Bestwest Care is amazing. Everyone of the trainers was entertaining and able to illustrate all points with examples from their own experience.To Maggie and all the Bestwest care trainers, I congratulate you on the fabulous training that you have provided. I can now work in aged care with confidence knowing that I have learnt the right skills."


"I have thoroughly enjoyed my time at Bestwest Care studying Certificate III in Individual Support. All of the Trainers are knowledgeable and passionate about their industry, and this shows in the classroom. With their encouragement, guidance and the simulation days, I feel confident about using the skills I have gained out in the real world."


"I had wonderful training right from the theoretical part of it. Bestwest Care well equipped me for what’s ahead thus I came prepared. Practical placement went well as I was instilled confidence by my Bestwest Care trainers. The first week I was just observing but from there all the mentors showed me what needed to be done and they were supervising and teaching me all the way. Because of all these reasons I got employed where I completed my placement. I am forever grateful and forever indebted to the facility. Thank you a million times guys."


"I would like to say thank you to all the staff that has made it possible for me to achieve not only one of my goals but also start off me new career path (purpose in life). I’ve appreciated everything you have given me; knowledge, training, mindset, that I can achieve anything. You all should be very proud of what you have passed onto me."


"I am grateful about the life changing skills I learnt at Bestwest Care. The training made me ready to handle different scenarios in the work place. The trainers were amazing and made concepts easy to understand. I recommend Bestwest Care for anyone who is serious about becoming an effective care partner in the care industry. The practical assessment went well as I was made to feel comfortable to do the tasks."


"I just wanted to say a massive thankyou for helping me to accomplish my dream of working in aged care!You are an amazing team and the best teachers / mentors I could ask for!Thank you!"


"I am constantly amazed at the commitment, patience, hard work and kindness that you all showed us in our very memorable and interesting experience and learnings.It would be impossible to count all the ways that you've helped and taught us.  You have inspired and motivated me most to pursue my goal to become a good carer.Expressing my sincere gratitude, appreciation and thank you to the administration, staff, trainers, mentors and assessors.Thank you for the excellent job!Bestwest is the BEST! Bestwest Care is highly recommended"